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Over 15,000 Roku accounts had been hacked. Reset your password

Key Takeaways

  • Roku reviews 15,363 buyer accounts breached as a result of a third-party service hack with restricted entry to delicate knowledge.
  • Hackers used a credential stuffing assault to alter passwords and buy subscriptions on affected accounts.
  • Affected Roku account holders ought to reset passwords, monitor transactions, and use password managers for future safety.


Roku, the creator of affordable streaming set-top boxes and the ad-supported Roku Channel, disclosed that 15,363 buyer accounts have been breached, someday between Dec. 28, 2023 and Feb. 21, 2024, as first reported by Bleeping Computer, and detailed in filings to the State Lawyer Generals of California and Maine.

In line with Roku, the account data was accessed through a third-party service not affiliated with Roku, as in account log-in data scraped from one other hack or breach that occurred to additionally work as a Roku login. This did not give the hackers entry to extremely delicate data like social safety numbers or bank card numbers, however in a restricted variety of instances, did enable them to buy subscriptions to streaming providers like Max or Peacock.


Bleeping Laptop identifies the strategy the hackers used as a “credential stuffing assault” by which “risk actors gather credentials uncovered in knowledge breaches after which try to make use of them to log in to different websites.” As soon as they had been in, the hackers had been capable of change the password of affected accounts after which used them as they happy.

The added wrinkle, in keeping with Bleeping Laptop, is that also they are making an attempt to promote the stolen data on a stolen account market for as little as 50 cents. Roku has alerted anybody who has an affected account through mail (the notification letter is available here), reset the passwords of affected accounts, and is starting to refund unauthorized purchases. Whether or not your Roku account has been accessed with out your data or not, it isn’t a foul thought to search for any uncommon Roku transactions and alter your password now.

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The right way to reset your Roku password

It solely takes a couple of minutes and is well worth the effort

Resetting your Roku account password works about the identical as every other on-line account, simply be sure you have your e-mail helpful.


  1. Open up your internet browser of alternative and go to my.roku.com.
  2. On the login web page, choose Forgot password?
  3. Enter your e-mail tackle.
  4. Comply with the reset hyperlink despatched to your e-mail and enter your new password.

The right way to discover out in case your account has been compromised

Corporations within the US are legally required to inform clients if their private data has been compromised, so usually you may obtain an e-mail or letter notifying you if there’s a problem. Roku has reportedly already notified these impacted by the breach, so test your e-mail or look ahead to a letter within the mail. Nonetheless, there are higher methods to remain on prime of breaches.

Most fashionable password managers cross-reference your account particulars with identified breaches to let should you’re impacted. You can too attempt join alerts from widespread breach notification website Have I Been Pwned, which can warn you at any time when your data has appeared in any latest breaches.


Whereas fixing these sorts of points is a little bit of a headache, and it feels unfair that the responsibility of retaining issues safe falls totally on the shopper, it is the truth of the world we reside in. Utilizing a password supervisor, creating distinct passwords for your entire accounts, and deploying different safety greatest practices might help hold your accounts protected going ahead, no matter how firms mess up.

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