Over 70,000 AT&T clients throughout the USA reported mobile outages on Thursday morning, according to Downdetector. 1000’s of AT&T clients reported that their telephones displayed “SOS” within the standing bar, indicating they’d no service however may nonetheless make emergency calls. It’s presently unknown what the reason for the outage is.
“We’re conscious of an outage presently impacting our Mobility customers and are working to resolve it ASAP,” stated AT&T in a banner on its neighborhood discussion board.
“I want to thanks to your persistence whereas our methods are present process deliberate upkeep/being optimized for efficiency,” stated AT&T’s Help account on X in response to a buyer reporting an outage Thursday morning. “We don’t have an estimated timeframe,” stated the help account in response to a different buyer.
Clients of different main U.S. carriers additionally reported outages in fewer numbers on Thursday morning. These embrace Cricket Mobile with over 10,000 outages, Verizon with over 4,000, and T-Mobile with over 1,900. FirstNet, a community for first responders powered by AT&T, additionally seemed to be having outages, first reported by The Verge. It’s unclear what the connection is right now.
Cricket Cell acknowledged that a number of networks had been dealing with outages in a tweet. Verizon and T-Cell each declare their networks are working usually, regardless of 1000’s of reported service disruptions. Verizon’s Assist account stated its customers are solely experiencing points when calling or texting clients affected by outages, akin to AT&T and Cricket Cell.
Downdetector reveals that almost all AT&T’s outage studies got here from Houston, Atlanta, Miami, Chicago, San Antonio, Charlotte, Dallas, Indianapolis, and New York Metropolis. Wifi companies from AT&T seemed to be largely unaffected by the service disruption.
AT&T didn’t instantly reply to Gizmodo’s request for remark.
T-Mobile experienced a similarly widespread outage last year, the place over 80,000 clients reported service disruptions. In that case, T-Cell president Neville Ray attributed the problems to a third-party fiber interruption problem. That February outage was resolved after roughly sooner or later of disruptions.
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