Key Takeaways
- You must attempt to use the Fb Assist Heart for numerous points, because it covers nearly each query.
- However it’s also possible to strive messaging a Fb rep utilizing Direct Contact varieties for particular issues.
- Enterprise accounts can use the Commerce Supervisor web page to e mail or chat for help.
For all its ups and downs, controversies and successes, Fb is among the most-visited web sites on the earth. And but, contacting its buyer assist is shockingly troublesome. Fb does not have a name heart, so you’ll be able to’t simply ring up Mark Zuckerberg in case you need assistance together with your account.
My crew of tech-heads and I’ve been serving to of us navigate Fb for years. For individuals who’ve had their account hacked, we’ve got a walkthrough to get it back. We have additionally clarified utilizing (and disabling) Facebook’s new link-history feature, one amongst a lot of our helpful articles about Facebook. Thus, we’re well-equipped for deciphering the Fb-customer-support riddle. With the assistance of my Pocket-lint colleagues, I’ve simplified the steps into the three finest methods to get the assist you want.
How to check your Facebook web browser history — and turn it off
This is tips on how to use Fb’s new hyperlink historical past function to see your in-app browser historical past. Plus, tips on how to disable it — in case you assume it is a spy tactic.
1 Message a Fb rep
Through a Direct Contact type
Except you might have a private “in” with somebody on Fb’s assist workers, getting a reply by way of e mail is sort of unattainable. However many widespread points have corresponding Contact Types, which might be discovered within the Fb Assist Heart. To assist prevent time, I’ve listed direct hyperlinks to all of the obtainable Contact Types. In case your particular problem seems beneath, be happy to click on the hyperlink and submit your problem. Responses are despatched to the e-mail tackle with which your Fb account is related.
Not all contact varieties will allow you to sort out a message, as an alternative offering an inventory of choices you can examine.
Points with entry and accounts contact varieties:
Funds, merchandise, and property rights contact varieties:
Report points and violations contact varieties:
To report abusive content material, profiles, posts, or messages of different customers, you’ll be able to faucet/click on the three dots (or downward arrow) within the nook of the publish and select “Report” or “Discover assist.”
How to edit messages in Facebook Messenger after sending them
Now you’ll be able to repair these embarrassing typos on Fb Messenger. This is how, plus the caveats to know.
Through e mail and chat
This contact technique is simply obtainable to enterprise accounts with Checkout Companies, so some other sort of account will not have entry. For those who do have such an account, you could find assist in your Commerce Supervisor web page by way of this link.
In your Commerce Supervisor web page:
- Click on in your account.
- Search for the “Training” dropdown and click on “Contact Assist.”
- Browse the classes for the one which matches your problem.
- Write a message describing your problem within the textual content field.
- Choose E mail or Chat, and ship your message.
23 Facebook Messenger tips and tricks you’ve likely never tried
The following tips may assist you to take Messenger to the following stage.
(Which do not at all times work)
1. Strive reaching out to Fb on Twitter (now referred to as X).
For those who’ve tried all the things else and nonetheless cannot get any assist, there’s an opportunity the tech big will see your Tweet. Ship your Tweet to one of many Fb Twitter Handles: @FacebookApp, @Messenger, and @Meta. There is no promise that they’re going to get again to you, but it surely’s price a shot in case you want help and have been ignored.
2. Strive calling or emailing the discontinued Fb assist strains.
Fb used to have cellphone assist, but it surely’s since discontinued the service. Nonetheless, it seems that these cellphone numbers are nonetheless owned by Fb, so that you may give them a strive. The emails are nonetheless in service, but they do not at all times reply in a well timed method.
Listed here are the previous customer support numbers:
- +1 650-308-7300
- +1 650-543-4800
Listed here are the emails:
- assist@fb.com
- press@fb.com
- appeals@fb.com
- abuse@fb.com
- datarequests@fb.com
Be cautious of scams when connecting with discontinued companies like these. Fb’s reps probably will not ask you to your password or different personal data.
How to unfriend someone on Facebook (even if they’re deactivated)
No matter your motive could also be, it is very easy to unfriend somebody on Fb. This is how.
FAQ
Q: Does Fb Assist Heart have your reply?
I will get this one out of the best way first, since it is the official assist useful resource from Fb. Though it will not join you to a real-live particular person, the Facebook Help Center covers nearly each query and problem you would have.
This is tips on how to use it.
-
Navigate to the Fb Assist Heart with
this link
. You can even copy-paste the URL into your browser:
www.facebook.com/help/
. - Use the search bar to seek for the suitable assist article.
- Within the instance beneath, I searched “I can not entry Fb Market.”
- Options will pop up as you sort into the question.
- Use minimal key phrases to elucidate your problem as clearly as doable.
- Browse the completely different assist articles to seek out the one which addresses your drawback.
- If you’re redirected to a contact type, fill it out with the right data.
You can even strive the Meta help center, although it is going to probably direct you to the identical assets because the Fb Assist Heart.
Trending Merchandise
